As the Great Upgrade Takes Shape at the Office, Springshot Empowers Facilities Management

It’s a changed world in most office buildings. Not only do workers have greater power to dictate their job preferences (thanks to the pandemic-driven shift in where and how we work), many have been able to ditch the monotonous office commute altogether.

One week in person, one week remote. Mondays and Wednesdays at the office, Tuesdays and Thursdays at home. Some companies are in the office 50% with physical distancing. Others are back 80% with no assigned desks. The options are endless. 

Companies are redefining what successful office environments look like both for their staff and the facilities management teams that keep their office buildings operating in peak condition. Here at Springshot, we are contributing to this reinterpretation as we help teams manage the health and safety of workspaces through our adaptive, remote technology platform.

Flexibility and efficiency 

What sets the Springshot platform apart is our ability to work with unpredictable worker schedules. In today’s world, there is no longer cleaning for the sake of cleaning. If a space isn’t being used each day, there’s no need to clean it each day, especially when a once-a-week cleaning is enough. Custodial staff are no longer required to automatically vacuum each floor every day when some floors haven’t been used over the last 24 hours.

As a result, when property owners and integrated facilities management companies provide their remote teams with Springshot, our platform renews and amplifies the efficiency, consistency and productivity of work performed by distributed janitorial and maintenance teams. Work is completed where and when it needs to be done through dynamically assigned tasks. Teams communicate easily with each other should new cleaning tasks be required. Our intuitive interface makes it easy to onboard new workers, minimizing training time. 

Our expertise in aviation sets us up well for this new world. For the last decade, we’ve helped teams clean and maintain physical assets in compressed blocks of time due to tight flight schedules. During this time, we established the communication methods necessary to engage facilities management teams and help them work together seamlessly. We help teams connect with their colleagues and provide them with the tools to communicate in real time.

A lot happens overnight to prepare facilities for the next morning, but if a company’s worker schedules change each week, janitorial teammates need to know when they are needed. If people counters show very few people were in the office for the day, the cleaning team can be notified that their shifts can start any time after 4 p.m., rather than a previously strict 7 p.m. start time. 

This flexibility applies to on-demand tasks as well. Teams using Springshot can be dispatched quickly to clean a conference room where a soda spilled on the floor during lunch. They can be sent to fix a row of lights, replace a bathroom door latch, or adjust a broken thermostat, when needed. 

With Springshot, maintenance teams no longer need to play a game of telephone to locate the appropriate person to address each task or search for the materials and tools needed to make a fix. Office workers no longer need to file a paper ticket and wait two days to have a broken chair fixed, an air filter replaced, or an electric outlet repaired. 

Data collection counts

For help scheduling, teams use Springshot to create specific task lists, through which our platform collects and converts data into real-time information that is transformed into repetitive-physical tasks. Workflows are assigned based on level designations, such as high priority areas, and work areas are designated as needing attention daily, weekly, or monthly.  

As this “clean and maintain” data is shared, integrated facilities maintenance companies are deploying workers more efficiently across the office buildings they manage. 

“Springshot helps reduce turnover and increase retention through an engagement platform that goes beyond traditional work order management systems or isolated communication platforms,” said Adam Taylor, Springshot’s Chief Revenue Officer.

Finally, when it comes to cleaning audits, our tool, Springshot Forms, allows managers to ensure work is effectively completed and evaluated. With features like rapid photo collection, signature capture, data collection, and comments and tags, teams get real-time feedback on their work.

Look forward to Springhsot continuing to elevate the physical office space in 2022. Over the next few months, we’ll have exciting news to share about a product that will transform mobile workforce allocation. Imagine a world where missions are assigned dynamically and automatically based on a team member’s current status, expertise, and location. … Stay tuned!

Check next month for the third installment of our Great Upgrade blog series when we’ll focus on Springshot’s role in sports stadiums.