At Springshot, turning data into actionable insight isn’t just a goal, it’s a core part of how we deliver value to our partners. As Director of Customer Success – Operations & Analytics, David Aranguren is focused on helping our customers move from observation to action. In this new role, he’s bringing a sharp eye for [...]

As Springshot grows, so does our commitment to building lasting, high-impact partnerships. In his new role as Director of Customer Success – Projects & Implementations, Mike Williams is focused on turning complex operations into scalable success stories. We sat down with Mike to hear how his work brings Springshot’s mission to life on the ground. [...]

In today’s fast-paced and resource-strained airport environment, the need for smarter, more efficient management of Ground Support Equipment (GSE) is paramount. This is where the partnership between Springshot and Hoopo has truly come to life, creating a synergy that is reshaping asset management in airport operations. Since the integration of Hoopo's real-time tracking technology with [...]

Automated technology is changing the world. Understanding how people, Artificial Intelligence (AI), robotics and autonomy operate in harmony has never been more timely. At this month’s FTE Conference in Long Beach, our CEO, Doug Kreuzkamp, will participate in a panel discussion covering this very topic, exploring how companies can best foster collaboration between human workers [...]

By Oliver DeVito The airline industry, once seen as an epicenter of excitement and glamor, now struggles to attract enough workers to meet labor demands. Almost every position, from pilots to baggage handlers, lacks new and ambitious workers, and the dwindling workforce puts a strain on both the crew and customer experience. As an 18-year-old, [...]

Position closes May 31, 2024 The Springshot Mission The Springshot Mission isn't a cliché or a bunch of empty words plastered on a wall. It's the very essence of who we are and how we operate. At Springshot, we believe in people. We believe in humanity. We are futurists and technologists who highly value the [...]

A Q&A with Springshot’s Chief Commercial Officer, Robert Blair With one year in the books as our Chief Commercial Officer, and decades of experience in the aviation industry, Robert Blair has several unique perspectives to share. Coming off of the 2023 Future Travel Experience Global conference, Rob recently sat down to discuss his time at [...]

At Springshot, we’re always thinking about new ways to support essential workers. We believe our platform should empower people and make performing their day-to-day tasks more fun and efficient. We live at the intersection of human and artificial intelligence, and now, more than ever, AI and robotics are at the center of workforce conversations. How [...]

Over the last decade, we’ve been busy solving a foundational issue plaguing the technical systems that support airport operations: worker disengagement. By disengagement, we’re not suggesting frontline workers performing essential airport functions are disinterested, apathetic or are otherwise to blame. Quite the opposite. They’ve done all they can to keep pace as their work environments [...]

We must pay attention to what the youngest working generation is looking for in the workplace, including the technologies they want to use We recently learned the airline industry is facing pressure to modernize the technical systems that support airport operations.  A big catalyst for these changes? The wants and needs of the workforce stepping [...]

Aviation is at an inflection point, ripe for technological innovation on multiple fronts. The good news? Springshot and others are here to help. The backdrop: A difficult 2022 holiday season Perhaps it was a perfect storm of pent-up passenger demand — continuing to accelerate after the uncertainty of the past few years — and a [...]

Further demonstrating its commitment to delivering technology solutions tailored to meet the unique needs of its customers, Springshot is pleased to announce the appointment of Robert Blair to Chief Commercial Officer. The addition of Blair, who played a leading role helping airlines digitally transform their operations, will reinforce Springshot’s market leadership as the day of [...]

We consider ourselves problem solvers and have been helping remote teams become more cohesive and efficient for over 10 years. With elegant and intuitively-designed applications, the Springshot collaboration platform has digitally transformed enterprises looking to better manage day-of operations. For essential workers performing time-sensitive functions across numerous industries — commercial aviation, facilities management, hotels, restaurants [...]

Among the many lessons learned from Covid-19 is that professional and collegiate sports are not the same without in-person fans cheering on their favorite teams. Pandemic-related restrictions often meant no or few spectators at games. This had a clear impact on players and coaches, as die-hard fans were forced to watch their favorite events from [...]

As we expand into new sectors and increase our global customer base, Springshot is delighted to announce that we have tapped a talented thought leader, Andrew Gambling, as our Vice President of Strategic Accounts. In this newly-created role, Gambling will lead Springshot’s worldwide customer engagement and management capabilities. With over 10 years experience in aviation, [...]

It’s a changed world in most office buildings. Not only do workers have greater power to dictate their job preferences (thanks to the pandemic-driven shift in where and how we work), many have been able to ditch the monotonous office commute altogether. One week in person, one week remote. Mondays and Wednesdays at the office, [...]

Here’s what we know: It hasn’t been easy to recover.  The two-year global pandemic has altered so many facets of human life: How we work, what we do for a living, how and when we socialize, even what we eat and where we eat it. In the workplace, a significant “brain drain” fundamentally shifted the [...]

At Springshot, we combine complicated programming, technology, and data into a thoughtfully-designed platform that is accessible, fun, and easy to use. We have always felt that our app must look great — and feel authentic — in order to encourage worker interaction. We know we are the worker’s voice out in the field, we embrace [...]

In early 2021, Springshot partnered with marketing firm KedzieT Consulting to launch a strategic and distinct presence on the LinkedIn business networking platform. What followed was an effective year where we solidified ourselves as a thought leader in the aviation and mobile communications industries. We’ve told many of our favorite stories in our own words, [...]

Follow along as we celebrate the major milestones of Springshot's 10 year history...

What makes a good visual brand? Is it a strong, recognizable logo? A memorable color palette and design aesthetic? The truth is that branding and design are more important to consumers and employees than they may realize. Branding and design create a visual language — a means of communicating before a single word is said [...]

It’s a changed world. We are living in an exciting time where the acceleration of technology into our lives has become integrated into how we live both inside and outside of work. Although the speed of technology, automation, data availability and AI is increasing, the need for people to be included in the solutions is [...]

On the backend of our new Springshot Forms auditing platform, a complex template structure runs seamlessly, ensuring that auditors communicate effectively with their teams and efficiently capture data. The customizable auditing platform is set to its specific collection requirements before any Missions are performed, and through the entirely new user interface that emphasizes clean design, [...]

Springshot’s design team has created an intuitive platform that enhances collaboration and helps solve problems among remote workforces. This creative process takes an attention to detail that Hannah Andersen, Senior Product Manager at Springshot, knows all too well given her five years with our company.  At its core, Springshot’s newest feature, our auditing platform called [...]

We are thrilled to announce that our team is expanding once again, with the appointment of brand-builder Thomas J. Marano to our Board of Advisors. Marano, who will help craft Springshot’s broader growth strategy, is a seasoned sales and marketing executive who has built multiple global brands over his 45-year career. Given the three brands [...]

We have created something special here at Springshot, and we believe that our people come first. It’s our team — and our teamwork— that has made our goals surrounding collaboration and data analysis come to life over the last 10 years. To that end, diversity, equity and inclusion (DEI) has become a cornerstone of our [...]

At Springshot, we’re all about helping partners collect and operationalize data to increase worker engagement and accelerate digital transformation. To help our own company achieve new heights, we’re excited to announce that aviation industry veteran Adam Taylor has joined Springshot in the newly-created role of Chief Revenue Officer. Taylor begins on May 10 and will [...]

During each passenger aircraft turn, crew members clean hundreds of objects and surfaces. Include all of their other responsibilities, and operations teams log thousands of data points every day. Why log each data point? To increase collaboration, analyze efficiency and ensure passengers depart on time – to name a few reasons.  

What are airports without their operations teams? What are these teams without motivation? What happens to airlines when their team members feel disconnected and uninspired? At Springshot, we have long pondered these questions. It’s embedded in our DNA to solve these challenges. In turn, our platform removes the ambiguity around collecting data, inspires and connects [...]

As the Tampa Bay Buccaneers showed their prowess over the Kansas City Chiefs at Super Bowl LV so did Springshot’s newly revamped online platform that proved crucial in getting fans to and from their seats quickly and efficiently before and after the championship game.  Springshot, which partnered with SP+ Gameday, a guest logistics vendor, to [...]

Necessitated by COVID-19, three technology trends are digitally transforming cleaning operations. Through specialized sensors/IoT, enterprise-grade collaboration platforms for physical tasks and open networks that encourage platform integration, janitorial operations are moving away from static and isolated workflows to dynamic and collaborative ecosystems. Operators are beginning to reap the financial, health and productivity benefits as a [...]

Una marca planetaria para una plataforma global el 20 de julio de 1969, Neil Armstrong salió de la nave espacial Apolo 11 y se convirtió en el primer hombre en pisar la luna. Si bien Armstrong fue celebrado por dar esos primeros pasos pioneros, lo hizo porque cientos trabajaron para aterrizarlo de manera segura. Los nombres de estas personas tienen [...]

Un domingo de febrero de cada año, dos equipos luchan por el máximo premio en deportes profesionales: el Trofeo Lombardi. El 2 de febrero de 2020, más de 60,000 fanáticos gritando fueron testigos de la derrota de los Jefes de Kansas City contra los 49ers de San Francisco para llevarse a casa su segundo título de Super Bowl. Si bien las apuestas eran altas para los equipos en [...]

Swissport is the world’s largest aviation service provider. Over the last 25 years, the Zurich-based company has supported the world’s leading airlines at over 300 airports worldwide. Swissport has always been at the forefront of innovation. By providing specialized ramp, passenger and cargo support to its aviation partners, it works continuously to enhance and optimize [...]

For a number of us, smartphones are just a way of life. They’re how we check email, navigate directions or look up answers to life’s ever-important questions. However, some people prefer to only use their phones as one thing: a phone! That’s the case for many of the workers who are servicing the aircraft and [...]

During the course of my life, there have been a handful of events and opportunities that have unexpectedly become profound teachable moments. One such time was my visit to the US Aviation team at OGG in Maui, Hawaii. How many times have I boarded a plane, squeezed my luggage into the overhead lockers, and settled [...]

When Numbers Align: Tyrone Duncan is living life bu the numbers, and those numbers are creating a full and vibrant story. 3, 13, 17, 5, 19, 1500, 3, 26, 715, 1000, 8, 1. To a bystander, this may seem like an unsolvable cipher or a math teacher’s idea of a cruel joke, but to Tyrone [...]

At Springshot, we are thrilled to partner with organizations who view their people as their most important asset. To those who have had the pleasure of flying on one their jets, it’s no secret that JetBlue is built on this very premise. Each day, this airline delivers the best possible customer experience by placing its crew members front [...]

Disrupter League E05: How Springshot Helps You Engage Every Single Employee

At Springshot, we’ve always had a vision of combining the entrepreneurial spirit of Silicon Valley with the mission of focusing on what matters most: people. It’s been our primary goal to build a workforce optimization platform that genuinely engages and validates those performing some of the most arduous and backbreaking service jobs. Over the last five years, we’ve [...]

Every day, thousands of people pass through McCarran International Airport in Las Vegas, Nevada. Whether it’s going on vacation or visiting family, each person has a story to tell, and that is exactly why Luke Villamor enjoys working in the airport. As the Operations Manager for SAS Services, he sets up a game plan every single day to [...]

This soon-to-be mother of two is working to build a better life for her family, and she wakes up (early!) every morning with a renewed resolve to conquer it all. Often, our present lives don’t look the way they did in our minds when we were planting seeds and tending dreams – but there are times [...]

An aircraft is an airline’s greatest asset, and that asset generates revenue only when it’s in the air transporting passengers to their next destination. It’s no surprise that the goal of every airline team member – from gate agent to baggage handler – is to quickly prepare each aircraft for its next flight. With flight [...]

Alaskan homesteading, eight children, and a career in aviation have prepared Michelle McWhiter for whatever adventure comes next. From the time her family moved to Alaska when she was three years old to the first time she flew a plane as a teen cadet to now, Michelle McWhirter has always had an adventurous, independent spirit. [...]

Tower Director at LaGuardia Airport, Caroline Garcia has a strong connection with her family and a vision for her future built on their hard work. Caroline’s story started many years before she was born when her mother, Teresa, landed at JFK in 1976. Teresa arrived expecting to meet her Aunt at the arrival gates. She [...]

Every day, thousands of aircraft take off and land at over 41,000 airports, each of which must be unloaded, cleaned and prepped for the next departure. A single plane is serviced by dozens of airline employees who have approximately 45 minutes to ensure that the aircraft is ready and available for takeoff. Given the tight [...]

Product Integration Manager for Springshot, with an extensive background in aviation, Geneve Salazar learnt the value of hard work at a young age and now loves exploring her own heritage and new cultures. There are many things that Geneve loves about traveling; the feeling of discovering a new place, connecting with local culture and coming [...]

Mark Pantilon travels light. He knows his way around airports—every other week, he heads to SFO for work-related travel, zipping through security without hassle. And for years, he worked in Cabin Service for Air Serv in the very same airport. On the outside, Mark embodies professionalism. At 25, he was the youngest manager in charge [...]

Product Integration Manager for Springshot and former aviation Cabin Crew and General Manager, Tranna Washington is focused on helping people take the first step into a new direction When she was just a teenager, Tranna Washington’s family moved from Cincinnati to Atlanta in search of better opportunities and a brighter future. But life has strange [...]